Give a voice to your customers
AI Voice’s Ovy automated speech recognition and response technology enable fast, accurate, lifelike conversations in multiple languages, dialects, speaking styles and emotions for a variety of use cases, like customer self-service, agent assistance and speech analytics.
Build your voice assistant. No code
Create conversation flows that fit your use case. Add customer phrases that trigger specific actions. Do it all, using a drag-and-drop interface that allows for efficient construction and hassle-free editing.
Improve and maintain quality with AI training
Use our training and testing suite to ensure a great customer experience before launch and in post-production to improve and maintain quality.
Discover all KPIs about conversation and customers with the dashboard
Listen to call recordings and review transcripts to find out what your customers want to achieve. Use the in-app statistics for a quick overview of the most important metrics of the virtual assistant or download the raw data to create your own custom report.