All starts with a conversation

Ovy uses conversations to change the way you do business online and give you more pipeline, more revenue, and more happy customers.

Get a Demo
team2-1-e1664285487271.png

Meet the all-in-one customer communications platform

Convert new customers on the website as a strong
customer relationships
are more important than ever.

That’s why we’re here. We support Sales, marketing, and customer care teams to discover, engage e and take care
your customers and clients
in all-in-one revenue
acceleration platform every day to drive faster growth
through better relationships.

Founder & Chairman at Userbot

Antonio Giarrusso

“The presence of a lot of competitors in online businesses, combined with rising customer expectations, makes difficult to convert online users. That’s why Ovy is born: Companies need new smart processes and tools, in our vision there will be no separation between the sales process, applications, data and human skills”

loading-compress.gif

2018

Founded

200

Customer

20

Partners

loading-compress.gif
CEO at Userbot

Gionata Fiorentini

“Bring value to our b2b customers is the goal. For first in Italy we launch Ovy – a tool to discover, engage and convert users on website. Thank you Data Intelligence and Artificial intelligence sales and marketing team can boost revenue and productivity”

It’s Teamwork

Ovy team is made up of people who simply want to change the world

  • all
  • board
  • team
  • advisor
loading-square-compress.gif
Hello, I’mGionata Fiorentini
Chief Executive Officer

He deals with the planning, coordination and supervision of the various company areas. Previously Founder and CEO of two startups: Money360 and PaySicuro.

Antonio Giarrusso
Hello, I’mAntonio Giarrusso
Founder & Chairman

Antonio is Founder of Userbot and Director of Mobixee Ltd. He is a digital entrepreneur and his projects boast over 4 million users worldwide.

Carolina Pocino
Hello, I’mCarolina Pocino
Board Member & Admin Manager

Carolina is our Administrative Manager: she is in charge of managing and organizing all administrative activities in an optimal and efficient manner.

Marco Mantovani
Hello, I’mMarco Mantovani
Partner & Tech Team Leader

Marco is a truly talented programmer. An expert in web developing, he has already worked in successful businesses in the IT sector.

loading-square-compress.gif
Hello, I’mFilippo Scarcella
Junior Frontend Developer

Filippo collaborates with the development team to make the user experience of the Userbot product ever simpler and more intuitive.

loading-square-compress.gif
Hello, I’mAdelina D. Georgieva
Junior Backend Developer

Graduated in Computer Engineering at the Politecnico di Milano, Adelina collaborates with the team of developers to improve the product behind Userbot, ensuring its correct functioning.

loading-square-compress.gif
Hello, I’mFabio Sarotto
UX/UI Designer

Niccolò Bianchini
Hello, I’mNiccolò Bianchini
Head of Sales

Niccolò is in charge of customer relations. He ensures customer satisfaction and generates loyalty, offering solutions that reflect their needs.

Andrea Pucciarelli
Hello, I’mAndrea Pucciarelli
Sales Manager

Sales manager with international experience. Andrea is a busy dad. At Userbot, he interfaces with customers and prospects to understand their needs and offer customized and better solutions to their needs.

loading-square-compress.gif
Hello, I’mFrancesca Canaletto
Marketing Manager

Enthusiastic storyteller with over 8 years of experience, Francesca coordinates the marketing team in all Userbot positioning and promotion activities through the definition of the budget and the marketing plan.

loading-square-compress.gif
Hello, I’mAlessandro Micarelli
Art Director

He started as a photographer, specialized in visual communication and has been working as an art director for large, small and medium-sized companies for 4 years.

Carmine Catone
Hello, I’mCarmine Catone
Marketing Specialist

Carmine is a member of our marketing team and is committed to communicating our values and mission, every day. He loves studying customers and competitors.

loading-square-compress.gif
Hello, I’mFrancesco Di Bartolomeo
Delivery Manager

A Technical Account Manager with decades of experience, Francesco manages Userbot’s Delivery area, following clients step by step in the development of their needs and solutions until the delivery of the final product.

Patrick David
Hello, I’mPatrick David
Partner & Lead Designer

Patrick is in charge of product design and user interface development. He has won various international web design awards.

Jacopo Paoletti
Hello, I’mJacopo Paoletti
Board Member

Jacopo is one of the best known Italian marketers, and one of the leading experts in marketing and digital communication.

Ricardo Piana
Hello, I’mRicardo Piana
Non-Executive Board Member

Ricardo is the father of the Artificial Intelligence behind Userbot. He has worked on hundreds of projects for the biggest Italian companies.

Graziano Bortolan
Hello, I’mGraziano Bortolan
Board Member & Technical Advisor

With vast experience in the IT industry, he currently holds the position of Chief Operating Officer at Topnetwork S.p.A.

Franco Zanni
Hello, I’mFranco Zanni
Non-Executive Board Member & Controller Advisor

Franco has worked in important roles, such as Senior Sales Leader at Experian and Deputy General Manager at Agos Ducato S.p.A.

loading-square-compress.gif
Hello, I’mClaudio Giordani
Marketing Advisor

Fifteen years of experience in the world of startups and in the tech sector, he held executive roles in strategic consulting and in Google both in Europe and in San Francisco.

Roberta Rosace
Hello, I’mRoberta Rosace
Operation Advisor

She has twenty years’ experience in telecommunications. She has held various roles in the sales divisions at TIM, BLU and WIND.

Francesco Michea
Hello, I’mFrancesco Michea
Partner & Sales Advisor

Francesco has developed vast experience in the sales industry as Country Manager for Hitachi and in the Sales Department at HP.

Ranieri Giardina
Hello, I’mRanieri Giardina
Partner & Financial Advisor

He has consolidated expertise in the financial sector developed in his role of Head of Finance – Consumer Division at TIM and in the Finance Department at ENI.

Our Mission

Mission Userbot

Changing the lives of people and businesses

What we really care about is making people more efficient and happier at work. How? By helping them to remove distractions and overtake repetitive tasks, so they can focus on the highest value activities, increase efficiency and unload some stress and frustration.

Helping companies, startups, agencies

Our technology can be adapted to suit varying needs, seeking to include all types of business. Our objective is to enable everyone to reduce the distance between business and customer, that utopia that everyone is trying to achieve. We do care about what size your company is, because it has intrinsic differences that would be naive to ignore. This is why we have different level of product: from the Starter Essential package to the white-gloves service for Enterprise.

Creating a happy and innovative working environment

The secret to continuous growth, as professionals and as people, is to encourage research towards new innovative tools, whilst still maintaining high satisfaction levels within your team. We work mostly remote, so we can hire the best talent around the world and provide you the best possible solutions.

Awards we have won already

newspaper tech Game
Ukraine emergency, Userbot’s artificial intelligence comes to the rescue
May 2022 Read now
logo sole 24 ore
Here is Ovy: the artificial intelligence that answers e-mails in one click is Italian
February 2022 Read now
ovy- global happening
OVY VIRTUAL ASSISTANT ARRIVES, REPLIES TO EMAILS WITH 1 CLICK
February 2022 Read now
newspaper tech Game
Ovy, the virtual assistant who answers emails, has arrived
February 2022 Read now
Ovy
Here is Ovy: the artificial intelligence that responds to e-mails in a single click is Italian
February 2022 Read now
Ovy
Ovy, the proof of Italian artificial intelligence that answers emails for us (and it’s free) – Corriere.it
February 2022 Read now
image-10.png
Userbot launches “Digital Humans”, ultra-realistic virtual assistants for even more advanced conversations
November 2021 Read now
image-9.png
From chatbots to digital humans: how the way you talk to customers will change
November 2021 Read now
post-repubblica.png
Userbot powers up Virgilio, the smart chatbot built by ENEA
March 2021 Read now
Milano Finanza
The Aboca Group chooses Userbot’s Artificial Intelligence
February 2021 Read now
Media Key
Innovation during Covid-19: Aboca Group chooses Userbot’s Artificial Intelligence
January 2021 Read now
Huffpost
Artificial intelligence at the service of consumers
October 2020 Read now
Corriere della sera
Artificial intelligence at the service of consumers: this is how companies approach the customer
October 2020 Read now
Tool per Startup
Simple and Effective chatbot: Userbot
October 2020 Read now
Artboard-8.png
Tea Group chooses Userbot to chart future AI
October 2020 Read now
Yahoo Finanza
The future of AI – Tea Group chooses Userbot as a partner
October 2020 Read now
Fortune Italia
The growth of artificial intelligence in customer care
October 2020 Read now
Artboard-6.png
Artificial Intelligence, bots and digital platforms become social facilitators
July 2020 Read now
Artboard-4.png
Artificial Intelligence in the world of Customer Care
July 2020 Read now
Artboard-5.png
Pursuing innovation with a human face
July 2020 Read now
adnkronos-logo-1024x320-1.png
Artificial Intelligence revolutionizes Customer Care
June 2020 Read now
Artboard-2.png
Not just super robots, but also AI Chatbots: Artificial Intelligence in Italy’s new Phase
June 2020 Read now
Artboard-3.png
Goodbye queues at the counter: how the Artificial Intelligence sector changed during the Coronavirus
June 2020 Read now
Artboard-8.png
Artificial Intelligence has also changed Customer Care
June 2020 Read now
Artboard-7.png
Userbot, all the advantages of a chatbot with Artificial Intelligence
May 2020 Read now
Startupitalia userbot
The Top 100! The best Italian startups of 2019 in our opinion
December 2019 Read now
Startupitalia userbot
Gaetano Marzotto Prize 2019, awarded Enerbrain and Relief. All the winners
December 2019 Read now
Punto Informatico
Userbot: new fundraising, new versions
December 2019 Read now
Startupitalia userbot
Userbot Essential, the chatbot service that uses artificial intelligence
December 2019 Read now
post-engage.png
Userbot launches Essential to create self-service chatbots
December 2019 Read now
Forbes - Userbot
Userbot: innovative artificial intelligence for businesses
February 2019 Read now
Startupitalia userbot
SIOS18 | All the special prizes from StartupItalia! Open Summit
December 2018 Read now
logo corriere della sera
Repower + Userbot: Davide and the many job opportunities in the energy sector
December 2018 Read now
Economyup Userbot
Italia Startup, the Scaleup and SMEs Club is born: here are the first 45 members
December 2018 Read now
Startupitalia userbot
Userbot is in the Top100 of the best Italian startups
December 2018 Read now
post-repubblica.png
Talks on Tomorrow, Giarrusso (Userbot): “Technology will also have a conscience”
December 2018 Read now
post-repubblica.png
Man-robot, counterorder: the future will be collaborative
December 2018 Read now
post-repubblica.png
Man-machine cooperation: will we be replaced by robots? The talk streamed at 6 pm today on Repubblica
December 2018 Read now
Startupitalia userbot
Repower rewards innovation: 50 thousand euros to the winning start-up
November 2018 Read now
post-lapresse.png
Good innovative ideas: the Marzotto Prize in Rome
November 2018 Read now
post-ninjamarketing.png
At MAXXI the 2018 Marzotto Prize party
November 2018 Read now
post-marzotto.png
Userbot is among the winners of the 2018 Marzotto Prize
November 2018 Read now
post-startup.png
Marzotto Prize 2018, the social impact wins
November 2018 Read now
Startupitalia userbot
Gaetano Marzotto Prize, here are all the winners
November 2018 Read now
post-ilsole.png
Marzotto Prize, the € 300.000 grant to the winning startup
November 2018 Read now
post-bocconi.png
Bocconi and Politecnico help 20 startups to make the big leap
November 2018 Read now
post-affari.png
BeReady2Fly. 20 startups ready to take off with Bocconi and Politecnico di Milano
November 2018 Read now
post-repubblica.png
An algorithm for colleague? “We will work better than today”
November 2018 Read now
post-insidemarketing.png
eCommerce Hub 2018: a quality training event on e-commerce
October 2018 Read now
post-libertas.png
Rimini. Userbot tells how to integrate artificial and human intelligence
October 2018 Read now
post-libertas.png
Rimini. Sold out for Artificial Intelligence at Innovation Square
October 2018 Read now
post-riminytoday.png
Innovation and meetings: the startup that works on artificial intelligence sold out
October 2018 Read now
post-bancaforte.png
Does the customer have problems? Solves them in chat with an algorithm
October 2018 Read now
post-confindustria.png
6 Lombard SMEs are beneficiaries of the Horizon 2020 program
October 2018 Read now
post-AI.png
Userbot: the startup that combines Artificial and Human Intelligence raises over half a million Euros
August 2018 Read now
post-ilsole.png
Startup, is machine learning really worth $5 billion?
August 2018 Read now
post-azienda.png
Half a million euros for Userbot AI
July 2018 Read now
post-intime.png
Userbot, the Artificial Intelligence startup raises over half a million euros
July 2018 Read now
Startupitalia userbot
Half a million euros raised in six months with Userbot AI
July 2018 Read now
post-finsmess.png
Userbot Raises Additional €200K; Closes €500K Seed Round
July 2018 Read now
post-agi.png
Userbot closes a 500 thousand euros investment round
July 2018 Read now
post-ilsole.png
Userbot raises 500 thousand euros of investments in six months
July 2018 Read now
post-engage.png
Userbot strengthens top management with Ranieri Giardina and Francesco Michea
July 2018 Read now
post-unicredit.png
Userbot joins the Unicredit Start Lab
July 2018 Read now
post-confcommercio.png
Userbot among the winners of the National Award for Innovation in Services
July 2018 Read now
Economyup Userbot
Machine Learning, 5.5 billion dollars for startups: here are some Italian examples
June 2018 Read now
post-industria.png
Here it comes the AI software that interprets the customers’ mood
May 2018 Read now
post-pubblicita.png
Userbot launches AI software that interprets customers’ mood
May 2018 Read now
post-avvenire.png
Userbot. The hiring campaign has been launched
May 2018 Read now
post-wired.png
50 successful Italian startups to keep an eye on
May 2018 Read now
post-inno3.png
Agos: the Innovation Lab invests in Artificial Intelligence for Customer Experience
April 2018 Read now
post-business.png
Artificial Intelligence: Userbot, the startuppers of Customer Interaction
April 2018 Read now
Startupitalia userbot
AI | Userbot raises € 300k and launches the equity crowdfunding campaign
April 2018 Read now
post-agi.png
Startup: Userbot raises € 300.000 and focuses on crowdfunding
April 2018 Read now
post-lombardia.png
With Userbot, Artificial Intelligence learns from human in chat
March 2018 Read now
Startupitalia userbot
PoliHub opens the innovative district to Userbot, the Italian startup of Artificial Intelligence
March 2018 Read now
post-agi.png
There is a Santa Claus bot who helps choose gifts. And avoid the reindeer sweaters
December 2017 Read now
Startupitalia userbot
Fintech and Artificial Intelligence | Userbot wins the Agos Demoday
October 2017 Read now
post-breakingtech.png
Userbot, the startup that won the Agos Demoday
October 2017 Read now
post-azienda.png
Agos + Userbot: Ready to work on AI
September 2017 Read now
Economyup Userbot
Open innovation, why a consumer credit company (Agos) invests in artificial intelligence?
September 2017 Read now
post-heroes.png
Here is how Artificial Intelligence will change the world. Interview with Jacopo Paoletti
September 2017 Read now
post-ilsole.png
A chatbot to educate
July 2017 Read now
Startupitalia userbot
Why Chatbots without real AI don’t make sense | Large bestiary of extravagant stories
June 2017 Read now
Startupitalia userbot
The finalists of .itCup 2016: Userbot, creating (intelligent) Bots for Customer Support
October 2016 Read now
Our partners

Invest in us

Those who have chosen to invest haven’t become part of a product, but instead a whole family who share the same values

Do you want to invest in Artificial Intelligence?
Contact us

Work with us

We believe in a corporate culture that supports a creative workforce and encourages a healthy work-life balance

Do you want to go to work with a smile?
Work with us
Userbot - Automate conversations between companies and people with AI. | Product Hunt